Maintenance & Support
Your Site Is Live — Now Let's Keep It Running
Websites and apps don't maintain themselves. Plugins go out of date, security vulnerabilities emerge, and content needs updating. Our retainer plans cover all of it — for one predictable monthly fee.
What You Get
Everything That Keeps Your Site Healthy
Security & Updates
CMS core, plugin, theme, and dependency updates — applied, tested, and monitored. Security patches deployed within hours of release.
Performance Monitoring
Uptime monitoring, page speed tracking, and monthly performance audits. We flag issues before your visitors do.
Content Updates
Text changes, image swaps, new pages, form updates — handled by our team without a new project or invoice for every small change.
Backup Management
Daily automated backups, off-site storage, and tested restore procedures. If something goes wrong, we can recover in minutes.
Priority Support
Dedicated support channel with guaranteed response times. No ticket queue, no waiting — especially on Business and Pro plans.
Monthly Reporting
Plain-English reports covering uptime, performance, security events, and hours used — so you always know exactly what you're getting.
Monthly Plans
Site Care Packages
All-in-one monthly care combining maintenance, performance optimisation, SEO basics, and content updates. No setup fees, no surprise invoices.
Site Care Basic
72-hour completion
Full-service monthly care — maintenance, performance, SEO basics, and 1 hour content updates.
Excl. VAT · No setup fee
- Plugin, theme & CMS updates
- Security hardening & monitoring
- Image optimisation & caching
- Core Web Vitals audit
- Meta titles, schema & indexing
- Google Search Console & Analytics
- 1 hr/month content management
Site Care Standard
48-hour completion
Everything in Basic, with faster turnaround and more hands-on content management.
Excl. VAT · No setup fee
- Everything in Site Care Basic
- Faster 48-hour turnaround
- Standard content management
- Internal linking optimisation
- Downtime monitoring & alerts
- Monthly stability checks
- 1 hr/month content management
Site Care Premium
24-hour completion
Fastest response, priority content updates, and comprehensive monthly site care.
Excl. VAT · No setup fee
- Everything in Site Care Standard
- Priority 24-hour turnaround
- Premium content management
- Expedited update processing
- Full Core Web Vitals remediation
- Advanced SEO schema setup
- 1 hr/month content management
À La Carte
Individual Services
Add only what you need, or combine with a Site Care package for a fully managed setup.
Site Maintenance
R199/moPlugin/theme updates, CMS updates, security hardening, downtime monitoring.
Site Performance
R199/moImage optimisation, caching, minification, lazy loading, Core Web Vitals audit.
Site Ranking (SEO)
R199/moMeta tags, indexing, schema basics, internal linking, Search Console & Analytics setup.
Content Updates — Basic
R349/moPosts, pages, images, and website content. Completed within 72 hours.
Content Updates — Standard
R549/moProfessional content management and updates. Completed within 48 hours.
Content Updates — Premium
R749/moExpedited content updates and management. Completed within 24 hours.
Need something custom? Contact us — we tailor retainer plans for agencies, app clients, and enterprise sites.
Don't Wait for Something to Break
The cost of a security incident or a broken site always exceeds the cost of prevention. Get started with a maintenance plan today.