Security & Backups

Understanding Your SSL Certificate

Last updated 20 August 2026

An SSL certificate is what turns "http" into "https" and shows a padlock icon in the browser address bar. It's no longer optional for any site handling forms, logins, or payments — and increasingly, it affects far more than most people realise.

What SSL actually does

It encrypts the connection between a visitor's browser and your server, so information passed between them — including anything typed into a form — can't be intercepted or read by anyone else on the network. Without it, browsers now actively display a "Not Secure" warning, which is enough to make many visitors leave immediately.

SSL is included with hosting

All WebAcumen hosting plans include an SSL certificate, automatically issued and renewed — there's nothing for you to purchase or manually configure. Certificates are renewed well before expiry, so you shouldn't ever see one lapse under normal circumstances.

If your browser shows a certificate warning

This is uncommon but worth understanding if it happens:

  • Mixed content warnings (padlock shows but with a warning) usually mean some element on the page — an image, a script — is still being loaded over plain "http" rather than "https", even though the page itself is secure. This is a site configuration issue, not a certificate problem, and is straightforward to fix.
  • "Certificate expired" or "not trusted" is rarer and usually points to a renewal that failed to process — often because of a recent DNS change that hasn't fully propagated yet. If you see this, submit a support ticket immediately, since it directly affects visitor trust.

Does SSL affect SEO?

Yes — Google has confirmed HTTPS as a ranking signal, and a growing share of AI-driven search and browsing tools treat an invalid certificate as a reason to deprioritise or skip a site entirely. It's a baseline requirement now, not a competitive advantage.

Wildcard and multi-domain certificates

If you run multiple subdomains or several separate sites, ask us about wildcard or multi-domain SSL coverage rather than managing individual certificates per subdomain — it's simpler to maintain and reduces the chance of one being missed on renewal.

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